Job Title:
Where:

American Airlines De Dulles, US is looking for a Customer Service Supervisor!

Company Name: American Airlines Job Location: Dulles, US Job Date: 6/27/2014 09:19:50  Job Type: Full-Time  Categoria: Washington Dulles 
Job Summary
POSITION TITLE: CSS - Customer Service Supervisor
Responsible for the supervision, direction and monitoring of personnel to ensure our customers are receiving the best possible service.
- Responsible to ensure personnel comply with established rules and regulations.
- Plan and coordinate operational activities and communicate with other station personnel, other departments and vendors as required.
- Responsible to ensure the protection and security of customers and company property at all times.
- Ensure quality service is provided in all areas of responsibility including facilities, customer handling, equipment and appearance of personnel.
- Responsible for maintaining station records, completing reports and any other administrative support required by Station Management
Qualifications
- High school diploma or GED.
- Three years of experience in an airport and /or customer service environment.
- Internal employees may not be on an attendance level.
- Must have at least an average rating on the most recent performance evaluation.
- Must remain in the position of one year.
- May not be on a disciplinary level.
US Airways is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
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